Terms & Conditions for DANA and QRIS
The payment clauses explain what we need before a wallet or bank transaction is accepted under our Terms & Conditions. Your account name and verified phone details must remain consistent when you use DANA, OVO, GoPay or QRIS. Bank transfer and virtual account instructions must be
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followed exactly, including the reference shown at checkout, because an incorrect reference can delay account crediting. We may ask for a receipt or transaction reference when a payment status does not match our records. Withdrawal requests can require an account check before processing, particularly when payment
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ownership is unclear. These rules apply to your account activity in Indonesia where local law permits, and the current wording on this page controls if a payment instruction changes. We do not treat a wallet screenshot alone as proof of account ownership when further checks are
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required.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.